How to order

From finding an item to dispatch. A manager checks every order before we buy.

1. 1.

   Find the item

   Type a name in the search box, paste a 1688 or Taobao product link, or upload a photo and we will show similar items.

2. 2.

   Choose the option and quantity

   Pick the colour, size and quantity and add the item to the cart. One cart can hold items from different sellers.

3. 3.

   Sign in or register

   You need a phone number and a password. Keep the password safe: only a manager can reset it.

4. 4.

   Place the order

   Enter the recipient, city and address. Put any requests in the comment.

5. 5.

   Wait for the check

   A manager confirms stock and price with the seller and adds shipping within China and the service fee. If an item is out of stock, it is marked “Not available from the seller” and left out of the total.

6. 6.

   Pay for the order

   The amount to pay appears under “My orders”. The manager will tell you how to pay.

7. 7.

   Purchase and inspection

   After payment we buy the goods from the seller. At our warehouse in China we check the model, colour and quantity, then pack.

8. 8.

   Dispatch

   The exact international shipping cost is calculated after packing and weighing. The order status is updated on the site.

Once the goods have arrived at our warehouse, they cannot be returned to the seller. Check the model, colour and quantity before you pay.