About the service

What we do

We are a logistics company with our own warehouse in China. We buy goods from Chinese sellers to your order, receive them at the warehouse, check, pack and ship them.

The items on the site are offers from sellers on 1688 and Taobao. We are not a shop and do not sell goods ourselves.

How we earn

The item price on the site is the final item price for you.

We charge for warehouse services and for shipping. The service fee and shipping within China are shown in the order before you pay. International shipping is calculated individually, after packing and weighing.

How we control the order

A manager checks every order and confirms stock and price with the seller before buying.

At the warehouse we compare the model, colour and quantity with your order.

The order status and the amount to pay are shown under “My orders”.

Good to know in advance

Once the goods have arrived at our warehouse, they cannot be returned to the seller.

The weight on a product page comes from the seller and can be inaccurate. The exact weight and shipping cost are known after packing.